fbpx
Skip nav to main content.

Centricity’s Commitment to Your Health and Safety

  • Updates

    Centricity Credit Union remains dedicated to protecting the health and safety of our members and staff.

    We continue to monitor and respond to CDC guidelines.

    During this time, we want to make sure we are all looking out for each other. Take the time to reach out to family members and members of your community who may be more susceptible to fraud and financial scams.
    Please help spread the message to anyone who may be more likely to respond to a scam, or may not be on social media. Start conversions with your parents, grandparents, or other senior members of your community about ongoing scams and best practices to keep themselves and their finances safe.
    we are all in this together and we want to make sure we are all keeping our health and finances top of mind.
    There are simple ways to protect yourself, and it starts with awareness.

    Spread the word!

    1. Emails
      • Be suspicious of links – instead of clicking on links in emails, try going directly to the source’s website on your own.
      • Don’t open emails from unfamiliar senders. Instead just delete them.
    2. Phone Calls
      • Don’t provide any personal information – if someone calls you and asks for private info like your birthday, Social Security, login credentials, etc., just hang up. Legitimate companies and organizations won’t do that.
    3. Text Messages
      • Don’t respond to unfamiliar texts – Whether the sender is unfamiliar, or the message just seems unusual, just delete it without responding.

    Already clicked on something?

    Change your password. If you’re worried about something you clicked on, or personal info you gave out, it’s a good idea to change your password for the related site (if there is one).

    Monitor your accounts and contact us if you see anything out of the ordinary.

    Click HERE to read the article published by the FTC on how to protect yourself from scammers. Click HERE for an info-graphic about the current main scams about coronavirus.

     

    We understand our members may be facing financial challenges. If you have been or will be financially impacted by the COVID-19, we are here to help.
    Please contact us to discuss options that may be available to you.

    Centricity Credit Union has developed a Small Business Recovery Program. This loan type will help small business owners maintain and meet the needs to operate business during the COVID-19 crisis. To apply for this loan you must have been a Centricity Credit Union Business Member before March 27, 2020. (Other restrictions may apply, contact Centricity Credit union for full details.)

    These funds can be used for payroll, rent and mortgage, utilities, or inventory.
    If you are interested in this loan, we encourage you to act quickly as we will be taking care of our business members at a first come first serve basis. Please use the contact form to send us a message and set up an appointment with our lending staff.

     

    For information on loan programs through the SBA click HERE.

    Coverage Limits

    The standard share insurance amount is $250,000 per share owner, per insured Credit Union, for each account ownership category.

    NCUA Share Insurance Estimator

    The NCUA Electronic Share Insurance Estimator is available to help members better understand the protection offered by the NCUSIF. This interactive site allows users to input data to compute the amount of NCUSIF coverage available under different account scenarios. This resource is available HERE.

    Where can I Find More Information?

    The NCUA has more information available to help Credit Union members better understand how the NCUSIF keeps their accounts safe and protected.

    Please visit MyCreditUnion.gov for more information.

    Contact Us

    Call us or send us a message if you have any questions.

    Contact Us
  • FAQs

    We can take care of most of your financial needs, just as if you were at the teller pod.

    In-branch services including mortgage closings, financial investments, instant issue replacement debit cards, and access to safe deposit boxes will continue for the time being by appointment only by calling 218-740-2573.

    Visit our “At Home Banking” tab above to learn about online and mobile banking options. Our locations and hours page has updated information for each branch. We expanded our Call Center to include working directly with loan officers, plus expanding the hours of operation to better serve your needs.

    Coverage Limits

    The standard share insurance amount is $250,000 per share owner, per insured Credit Union, for each account ownership category.

    NCUA Share Insurance Estimator

    The NCUA Electronic Share Insurance Estimator is available to help members better understand the protection offered by the NCUSIF. This interactive site allows users to input data to compute the amount of NCUSIF coverage available under different account scenarios. This resource is available HERE.

    Where can I Find More Information?

    The NCUA has more information available to help Credit Union members better understand how the NCUSIF keeps their accounts safe and protected.

    Please visit MyCreditUnion.gov for more information.

    Recurring payments mean the consumer has given permission to a retailer or merchant to automatically deduct payments monthly for goods or services. If you would like to stop a recurring payment you will have to reach out to the company and ask if they can put a hold on your account or check their website for instructions on what to do during this time. Unfortunately, some companies are not offering holds on recurring payments and you will be responsible for your monthly payment. Some common recurring payments include gym memberships, subscription boxes, and other memberships.

    If you are receiving an Economic Impact Payment (Stimulus Check) and have questions or need to know how you will receive your money, please visit the IRS website. Curious where your payment is? Check HERE .

    Be aware of scams related to your stimulus check. Check out the Federal Trade Commission post about scams and the stimulus checks.

     

    Centricity Credit Union has developed a Small Business Recovery Program. This loan type will help small business owners maintain and meet the needs to operate business during the COVID-19 crisis. To apply for this loan you must have been a Centricity Credit Union Business Member before March 27, 2020. (Other restrictions may apply, contact Centricity Credit union for full details.)

    These funds can be used for payroll, rent and mortgage, utilities, or inventory.
    If you are interested in this loan, we encourage you to act quickly as we will be taking care of our business members at a first come first serve basis. Please use the contact form to send us a message and set up an appointment with our lending staff.

     

    For information on loan programs through the SBA click HERE.

  • At Home Banking

    24 HOUR ACCOUNT ACCESS

    During this time, we strongly encourage you to use our digital products and other resources, which provide the ability to access your accounts 24/7. Our digital services allow you to make payments, view transactions, check balances, deposit checks, locate surcharge-free ATMs and more.

     

    With online banking you can do the things you’d do at a Centricity Credit Union Branch from home.

    Check balances, get e-statements, transfer money, and pay bills and people. All from a single online experience that puts you in control of your finances.

    Learn more about Online Banking HERE.

    A fast and easy way to deposit checks from your camera-equipped smartphone or tablet. Download the convenient mobile app to get started.

    Learn more about Mobile Banking HERE.

    Easily transfer or request money from anyone right from the Centricity Credit Union app.

    Learn more about PopMoney HERE.

    Keep track of all of your upcoming payments in one place. Set up auto payments and recurring transfers to keep your finances organized.

    Learn more about Bill Pay HERE.

    Access over 40,000 nation wide surcharge-free ATMs.

    Find an ATM near you HERE.

    Quickly check your balance, get account info, and make financial transactions.

    1-800-417-1815

    Use Online Banking to set up alerts for large deposits and get notified via text or email.

    Follow the instructions below to set up alerts!

    1. Log into your online banking (either on a desktop computer or through the browser on your mobile device)
    2. Click on Create Alert
    3. In the drop down of Alert Type, choose which alert you want sent to you. Some examples include account balance above/below amounts, check/draft cleared over amount, loan payment due, and deposit over amount.
    4. Use “Deposit over amount” to track your stimulus check
    5. Once you make your decision on what you want to receive an alert about, choose the account you want the alert to pertain to (savings, check, loan, etc.)
    6. Add the amount you want to be alerted about. For example, you can choose $1,200.00 to know when the stimulus check hits your account
    7. Next, choose how you would like to receive this alert. Choose between an email or a text to your mobile phone.
      • If you choose an alert to your mobile phone, you will have a few more steps to set up. Please jump to step 11.
      • If you have set up your mobile device in online banking already, click the Mobile Number box and jump to step 8.
    8. Once you have filled in all the information, hit Review.
    9. Then click Save Alert
    10. CONGRATS! You are set up to receive alerts to your email about your account!
    11. To set up your mobile number in your online banking, click on the Question Mark under the Mobile Device section OR click the Mobile button at the top right of your online banking (next to the envelope icon)
      • There will be an option to click on the words “mobile number” (highlighted in blue). Click on this.
      • You should see Services & Devices in the SMS Services section. There will be a button that says “Add Mobile Device”. Click on that.
      • Enter phone number
      • You should receive an activation code via text. Type in that activation code. If you do not receive the code, click on “Click Here” on the Activate Mobile Device page.
      • Once your phone number has been activated with your online banking, you will need to click the SMS Alerts box to be able to set up alerts. Then click Save Changes.
      • Now, click on Accounts at the top of your online banking.
      • Jump back to step 2 to set up an alert.

     

     

    Download our mobile app for at home banking

    Get the App