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Centricity’s Commitment to Your Health and Safety

  • Updates

    Dear Member,

    Beginning Wednesday, March 18th at noon, Centricity Credit Union will temporarily close all branch lobbies. Our drive throughs, online/mobile banking, and online lending services will remain open. Please connect with us through our drive-throughs at all three locations, ATMs, mobile app, and our Call Center (218)729-7733. Branch lobbies will be closed until at least March 31st, at which time we will re-evaluate as we continue to monitor CDC official recommendations.

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    While our lobbies are temporarily closed, our hours of operation will be:

    • Monday-Friday hours: 7:30 AM – 5:30 PM for Drive through services in all 3 locations and the Call Center.  You may speak live to a Member Services Representative during those times by calling 218-729-7733 or 1-888-765-3683  or you can Email us at contact@centricity.org
    • Saturday hours: 9:00 AM – Noon for Drive through services in all 3 locations

     

    Please note: 

    • The wait times in the drive through may be longer than normal. We appreciate your patience as we work to provide you service in a timely manner.
    • Please avoid bringing in coins as our drive throughs will not be able to process coin deposits or cash conversions.
    • In-branch services including mortgage closings, financial investments, instant issue replacement debit cards, and access to safe deposit boxes will continue for the time being by appointment only by calling 218-740-2573.

    We stay committed to supporting your banking needs. You can still accomplish virtually all banking tasks through ATMs, drive throughs and online/mobile banking. You can also connect with us directly through phone and email. We will be checking the night drop boxes more often throughout the day. We will also expand our Call Center, which will include working directly with loan officers, plus expanding the hours of operation to better serve your needs. Centricity Credit Union is here to help you navigate through these uncertain times with financial planning and investment assistance and access to free financial counseling services and loan payment relief by contacting collections@centricity.org.

     

    Thank you

    Doug Ralston

    President/CEO

    March 26, Annual Meeting – Will be rescheduled for a later date

    All Home Seminars

    During this time, we want to make sure we are all looking out for each other. Take the time to reach out to family members and members of your community who may be more susceptible to fraud and financial scams.
    Please help spread the message to anyone who may be more likely to respond to a scam, or may not be on social media. Start conversions with your parents, grandparents, or other senior members of your community about ongoing scams and best practices to keep themselves and their finances safe.
    we are all in this together and we want to make sure we are all keeping our health and finances top of mind.
    There are simple ways to protect yourself, and it starts with awareness.

    Spread the word!

    1. Emails
      • Be suspicious of links – instead of clicking on links in emails, try going directly to the source’s website on your own.
      • Don’t open emails from unfamiliar senders. Instead just delete them.
    2. Phone Calls
      • Don’t provide any personal information – if someone calls you and asks for private info like your birthday, Social Security, login credentials, etc., just hang up. Legitimate companies and organizations won’t do that.
    3. Text Messages
      • Don’t respond to unfamiliar texts – Whether the sender is unfamiliar, or the message just seems unusual, just delete it without responding.

    Already clicked on something?

    Change your password. If you’re worried about something you clicked on, or personal info you gave out, it’s a good idea to change your password for the related site (if there is one).

    Monitor your accounts and contact us if you see anything out of the ordinary.

    Click HERE to read the article published by the FTC on how to protect yourself from scammers.

     

    We understand our members may be facing financial challenges. If you have been or will be financially impacted by the COVID-19, we are here to help.
    Please contact us to discuss options that may be available to you.

    Coverage Limits

    The standard share insurance amount is $250,000 per share owner, per insured Credit Union, for each account ownership category.

    NCUA Share Insurance Estimator

    The NCUA Electronic Share Insurance Estimator is available to help members better understand the protection offered by the NCUSIF. This interactive site allows users to input data to compute the amount of NCUSIF coverage available under different account scenarios. This resource is available HERE.

    Where can I Find More Information?

    The NCUA has more information available to help Credit Union members better understand how the NCUSIF keeps their accounts safe and protected.

    Please visit MyCreditUnion.gov for more information.

    Contact Us

    Call us or send us a message if you have any questions.

    Contact Us
  • FAQs

    We are following the CDC guidelines as far as keeping our spaces as clean and as sanitary as possible. We are doing a thorough cleaning and disinfecting of all surfaces multiple times a day. We are practicing social distancing in all in-person interactions and have moved many meetings to conference or video calls.

    You can access over 40,000 surcharge free ATMs HERE or visit our locations page for our current drive through hours HERE.

    We can take care of most of your financial needs, just as if you were at the teller pod.

    In-branch services including mortgage closings, financial investments, instant issue replacement debit cards, and access to safe deposit boxes will continue for the time being by appointment only by calling 218-740-2573.

    Visit our “At Home Banking” tab above to learn about online and mobile banking options. Our locations and hours page has updated information for each branch. We expanded our Call Center to include working directly with loan officers, plus expanding the hours of operation to better serve your needs.

    Coverage Limits

    The standard share insurance amount is $250,000 per share owner, per insured Credit Union, for each account ownership category.

    NCUA Share Insurance Estimator

    The NCUA Electronic Share Insurance Estimator is available to help members better understand the protection offered by the NCUSIF. This interactive site allows users to input data to compute the amount of NCUSIF coverage available under different account scenarios. This resource is available HERE.

    Where can I Find More Information?

    The NCUA has more information available to help Credit Union members better understand how the NCUSIF keeps their accounts safe and protected.

    Please visit MyCreditUnion.gov for more information.

  • At Home Banking

    24 HOUR ACCOUNT ACCESS

    During this time, we strongly encourage you to use our digital products and other resources, which provide the ability to access your accounts 24/7. Our digital services allow you to make payments, view transactions, check balances, deposit checks, locate surcharge-free ATMs and more.

     

    With online banking you can do the things you’d do at a Centricity Credit Union Branch from home.

    Check balances, get e-statements, transfer money, and pay bills and people. All from a single online experience that puts you in control of your finances.

    Learn more about Online Banking HERE.

    A fast and easy way to deposit checks from your camera-equipped smartphone or tablet. Download the convenient mobile app to get started.

    Learn more about Mobile Banking HERE.

    Easily transfer or request money from anyone right from the Centricity Credit Union app.

    Learn more about PopMoney HERE.

    Keep track of all of your upcoming payments in one place. Set up auto payments and recurring transfers to keep your finances organized.

    Learn more about Bill Pay HERE.

    Access over 40,000 nation wide surcharge-free ATMs.

    Find an ATM near you HERE.

    Quick check your balance, get account info, and make financial transactions.

    1-800-417-1815

    Download our mobile app for at home banking

    Get the App