How can we help?
Is your Centricity CU credit or debit card lost or stolen? Please report it immediately by contacting a branch near you or by contacting the 24-hour phone number below:
To report a lost or stolen debit card, contact us at 1-800-472-3272
To report a lost or stolen credit card, contact us at 1-800-558-3424
There is a $10 fee to replace lost or damaged debit cards. Cards replaced do to fraud are not charged $10 replacement fee.
Members can report perceived Credit Union rule or policy violations, unethical behavior, and complaints not resolved by management directly to the Supervisory Committee by mailing a letter to the following address:
P.O. Box 15054
Duluth, MN 55815
All member communications are handled with the utmost confidentiality.
Wade Petrich, Chair