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Is your Centricity CU credit or debit card lost or stolen? Please report it immediately by contacting a branch near you or by contacting the 24-hour phone number below:

Debit Card

To report a lost or stolen debit card, contact us at 1-800-472-3272

Credit Card

To report a lost or stolen credit card, contact us at 1-800-558-3424

There is a $10 fee to replace lost or damaged debit cards.

Members can report perceived Credit Union rule or policy violations, unethical behavior, and complaints not resolved by management directly to the Supervisory Committee by mailing a letter to the following address:

Supervisory Committee
P.O. Box 15054
Duluth, MN 55815

All member communications are handled with the utmost confidentiality.

Supervisory Committee:
Wade Petrich, Chair
Bernie Reger
Tamilee Taylor-Depre
Katie Erickson

Superior fax 715-392-3185

Duluth fax 218-728-4135

Hermantown fax 218-729-7978

Quickly check your balance, get account info, and make financial transactions.


If you are calling Herman for the first time your PIN number is the last 4 of the primary account holder’s social security number.

1-855-416-7385 (Toll Free)

Contact Centricity CU

Internal Call Center Hours
Monday- Friday 8:00 am – 5:30 pm