Mobile Banking

Click on the login for online banking and select “Forgot Username” or “Forgot Password.”

• Before logging into the Mobile Deposit app, close all other apps running in the background on your mobile phone.
• Sign/Endorse the back of your check, and label it “For Deposit Only” also include your account number.
• When prompted for the amount, carefully enter the check amount to ensure it matches the amount written on your check.
• Flatten folded or crumpled checks before taking your photos.
• Keep the check within the viewfinder on the camera screen when capturing your photos. (Try not to get too much of the areas surrounding the check.)
• Take the photos of your check in a well-lit area.
• Place the check on a solid dark background before taking the photos of it.
• Keep your phone flat and steady above the check when taking your photos.
• Hold the camera as square to the check as possible to reduce corner to corner skew.
• Make sure that the entire check image is visible and in focus before submitting your deposit.
• No shadows across the check
• All four corners are visible
• Check is not blurry
• Make sure the MICR line (numbers on the bottom of your check) is readable.