Fraud Prevention & Security

Scammers can spoof their caller ID to appear as though they are Centricity Credit Union. Always hang up and call us directly if you’re ever in doubt. Be cautious of clicking unknown links or visiting unfamiliar websites. Instead, visit our official website directly.

Keeping your passwords secure is crucial to protecting your personal and financial information. By following these tips, you reduce the risk of unauthorized access to your accounts and prevent potential identity theft. Strong, unique passwords and added layers of protection ensure that your sensitive information remains safe from malicious threats.

• Avoid Easy-to-Guess Words
  Don’t include common words or phrases that could be easily guessed.
• Use a Mix of Characters
  Include uppercase and lowercase letters, numbers, and special characters.
• Update Passwords Regularly
  Change your passwords on a regular basis to enhance security.
• Enable Two-Factor Authentication
  Add an extra layer of protection by enabling two-factor authentication wherever possible.
• Avoid Reusing Passwords
  Use unique passwords for each account to reduce the risk of multiple accounts being compromised.

Protect your financial security by never sharing your account, Debit Card, or Zelle information.

Scammers may attempt to trick you into revealing these details through emails, phone calls, or texts.

Remember, Centricity Credit Union will never ask for sensitive information via these methods. Always verify the source before providing any personal details and contact us directly if you suspect any fraudulent activity.

Your security is our top priority.

If it sounds too good to be true, it probably is.

• “Buy it now – this offer is only good today!”
• Pay first, before any of the details or contract are provided.
• Offers that discourage potential customers from taking the time to research the product or company thoroughly before purchasing.
• Offers in which a fee has to be paid to receive a large amount of money back.

Extremely alarming or threatening messages – threats of account closure and/or jail for yourself or a loved one. 

Fraudsters use fear in hopes that people will panic and be frightened into providing their personal information.

Strangers will never give you free money, “free” trips, life insurance, lottery winnings, etc.

Whether it’s a phone call, email, or text, any offer of free money from someone you don’t know is too good to be true. Always be skeptical of unexpected offers of money.

Love of your life? Or just a really good scam artist?

Sure, you can find love online. You could also find yourself falling for a clever con artist who will gain your trust and rob you blind. It happens all the time.

The Federal Trade Commission (FTC) received more than 25,000 complaints about romance scams last year. Victims reported losing $201 million to these scams last year. For the past two years, more money has been lost to romance scams than any other type of scam reported to the FTC.

Romance scammers post their fake profiles on popular dating websites and apps. They also target people through direct messaging on social media sites. Their goal is to steal your heart and then steal your money. Victims can lose hundreds of thousands of dollars. In some cases, their life savings.

Beware the fake bail request!

If you have a caller saying a family member needs help posting bail, which is often done via a request for cash or wire, don’t rush! Always verify: Call the appropriate county jail, the individual in need, and immediate surrounding family. County jails know the local bail bondsmen and how bail can be posted. They are your best source for information to verify the case.