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Tips for using Remote Deposit Capture

  • Before logging into the Mobile Deposit app, close all other apps running in the background on your mobile phone. 
  • Sign/Endorse the back of your check, and label it “For Deposit Only" also include your account number. 
  • When prompted for the amount, carefully enter the check amount to ensure it matches the amount written on your check.
  • Flatten folded or crumpled checks before taking your photos. 
  • Keep the check within the viewfinder on the camera screen when capturing your photos. (Try not to get too much of the areas surrounding the check.)
  • Take the photos of your check in a well-lit area. 
  • Place the check on a solid dark background before taking the photos of it. 
  • Keep your phone flat and steady above the check when taking your photos.
  • Hold the camera as square to the check as possible to reduce corner to corner skew.
  • Make sure that the entire check image is visible and in focus before submitting your deposit.
  • No shadows across the check
  • All four corners are visible
  • Check is not blurry
  • Make sure the MICR line (numbers on the bottom of your check) is readable.